• Delivery Info
  • Troubleshooting
 
Q: How much does delivery cost?

A: It depends on the weight of the items that are being purchased. A guide to the prices are as follows:


Small parcels up to 1kg

£3.95 - via Royal Mail

Medium parcels up 1kg

£5.95 - via Royal Mail or courier

1kg - 2kg

£7.50 - via courier

2kg - 5kg

£10.00 - via courier

5kg - 15kg

£15.00 - via courier

Above 15kg

Phone for details

Pallet

£60.00


All prices subject to VAT.


Q: How long will my order take?

A: Most standard spares, such as replacement motors, filters and carbons are dispatched within 24 hours Mon-Thurs, if the order is placed before 1pm. For items such as dust extractors, these are built to order and will therefore take longer to arrive and be dependent on stock levels - email or telephone for a more details.


Q: I haven't received my delivery. What do I do now?

A: For items sent via the Royal Mail, you should notify us if you haven't received your items after 7 days. For items sent via our courier, you should notify us within 48 hours.